This policy explains how we use cookies and what choices you have.

Cookies are small text files that are used to store information on web browsers on your computer, mobile phone or other device. Cookies are used to store and receive identifiers and other information on computers, phones and other devices.

Cookies are used to provide, protect and improve our company’s products, such as by customising content, targeting and measuring ads or providing a safer experience. The cookies we use include session cookies, which are deleted when you close your browser. We also use persistent cookies, which remain on your browser until they expire or are deleted. While the cookies we use may change from time to time as we improve and update our products, we use them for the following purposes:

Your privacy

When you visit the website, information is collected or stored on your browser – usually in the form of cookies. We respect your right to privacy. You may opt not to activate certain cookies. You can find out more and change your settings by clicking on the various sections of the cookie preferences. However, please bear in mind that blocking certain cookies may affect how the site works and what services are offered to you.

We use four types of cookies on our website, each with their own purpose. Your consent is not needed for us to use essential cookies, but it is required for other cookies. You can give us this consent via the cookie banner. Naturally, you can change your choice of cookie preferences whenever you wish.

Essential cookies

Essential cookies help make the website usable by enabling basic functions such as site navigation and access to secure site sections. The website cannot function properly without these cookies. Information about the Session, Shopping Cart Content Retention, Language and Currency Settings, Cookie Consent Tracking. Because they are necessary for our website to function, you do not have to agree to them or refuse them.

Preference cookies

Preference cookies enable the website to remember information that changes how it behaves or looks, such as your preferred language or the region you are in. The Smartsupp chat window features remote assistance and records visitor behaviour.

Analytical cookies

We use analytical cookies to generate statistics and reports and to optimise the website, allowing us to track traffic to the site, where you came from and what interested you most about the e-shop. This way, we can optimise our website and keep improving.

Marketing cookies

Marketing cookies are used to track visitors across websites. Their intention is to display ads that are relevant and engaging to the individual user and, therefore, more valuable to publishers and third-party advertisers. Traffic statistics are collated, for example, by Google Analytics.

We require your consent to use preference cookies. You can customise your settings here.

We process your data so that we can deliver content or advertising, assess its effectiveness and collect information about our website. We share this information with partners with your consent and based on legitimate interest. You may exercise your right to give or withhold consent to a legitimate interest based on the specific purpose at any time. Please note, however, that withholding consent may cause you to miss out on some of our website’s useful capabilities, such as displaying your most recently viewed products – even if you have previously given consent via the cookie banner on our website.

Information on how to adjust your cookie settings can be found in the relevant help section of your device or browser. We have compiled examples of settings for the most popular browsers here:

• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies#w_cookie-settings

• Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

• Safari: https://support.apple.com/cs-cz/HT201265

• Opera: http://www.opera.com/help/tutorials/security/cookies/

How long do we process cookies?

The processing of essential cookies always stops when you end your session (i.e. usually after you close your browser). The cookies used based on your consent are processed for as long as the consent for those cookies remains valid or until you withdraw your consent.

Our partners

As we use third-party services on our website, our partners may also have access to the cookies stored on your device. However, we have no control over how these partners use cookies, so we recommend that you visit their websites directly to see how they use and manage cookies:

• Google Analytics, Google Ads, Google Tag Manager, YouTube and reCAPTCHA operated by Google Inc.;

• Facebook (Meta Pixel), operated by Meta Platforms, Inc.;

• Smartsupp, operated by Smartsupp.com, s.r.o.

• and others.

Where to contact us

Feel free to email us any time at [email protected] with any queries. To learn more about how we process your personal data, what your rights are, or how to communicate with the Office for Personal Data Protection, please read our Legal Statement section.