Price list of fees and services

Input price increase of the first piece

The amount of the input price increase is always per one contract.

Input price increase of the first piece

The amount of the input price increase is always per one contract.

The sender selects the type of delivery currently available in the country of destination.

The delivery specifications below may vary depending on the services currently provided by the carrier in the country of final destination.

If the consignment value is higher than the value delivered by the carrier directly to the address to the addressee's hands, the postman shall leave a notice in the mailbox to pick up the consignment within a specified period of time from the designated post office. In case of unsuccessful delivery, the postman shall leave a notification in the mailbox of the addressee as well. The parcel is normally stored at the post office for 15 days. The sender and addressee can prolong the term for collecting the consignment from standard 15 days to 30 days. If the Insured Letter or Insured Parcel cannot be delivered, it shall be returned to the sender.

Insured Letter

The maximum weight of the consignment amounts to 2 kilogrammes. In case of higher weight, the shipment shall be divided into more consignments or the service Insured Letter shall be changed to the Insured Parcel.

If you have the number of your consignment, you can verify its status here.

• Insured Letter with Delivery to the Addressee Only

  The service Insured Letter from Česká pošta means delivery of the parcel into the hands of the addressee, the addressee's agent or the addressee's legal representative. Delivery of the Insured Letter requires recipient´s identification and signature.

• Insured Letter with Certificate of Delivery

  When delivering Insured Letter with Certificate of Delivery, the recipient will sign a written acknowledgement of receipt of the consignment which will be forwarded to the sender.

Insured Parcel

Insured Parcel is intended for bulky items or items weighing up to 10 kg.

• Insured Parcel with Delivery to the Addressee Only

  The service Insured Parcel from Česká pošta means delivery of the parcel into the hands of the addressee, the addressee's agent or the addressee's legal representative. Delivery of the Insured Parcel requires recipient´s identification and signature.

• Insured Parcel with Certificate of Delivery

  When delivering Insured Parcel with Certificate of Delivery , the recipient will sign a written acknowledgement of receipt of the consignment which will be forwarded to the sender.

Group of countries

Range 1

Czechia

Range 2

Slovakia

Range 3

Poland

Range 4

Austria

Denmark

Croatia

Ireland

Italy

Luxembourg

Latvia

Netherlands

Slovenia

Range 5

Bulgaria

Estonia

France

Hungary

Range 6

Cyprus

Portugal

Range 7

Belgium

Germany

Spain

Finland

Greece

Lithuania

Romania

Sweden

Express Saver^®, Signature Required – Delivery of the consignment to the adult to the exclusive address (with the service Adult Signature Required).

Express Saver^® by UPS together with the additional service Adult Signature Required and Direct Delivery Only shall mean that the consignment with the goods shall be delivered to an adult person, i.e. it must not be delivered to a minor. UPS requires the recipient’ signature. The consignment is delivered to the exclusive address which is specified on the shipping label. The delivery of consignments cannot be rescheduled or redirected to any other alternative address. The maximum weight of the consignment amounts to 2 kilograms. In case of higher weight, the shipment shall be divided into more consignments. UPS shall send an e-mail with the link for tracking the consignment to the addressee. The delivery shall take place on the following working day after accepting the consignment by a carrier almost to all business areas in Europe. If the addressee is not reached at the address, another two attempts for delivery shall be made (3 attempts in total). In case of unsuccessful delivery, the postman shall leave a notification in the mailbox of the addressee (Delivery Notice) with contacts to the customer service. The addressee shall be informed on unsuccessful delivery by e-mail as well. If UPS fails to deliver the consignment, it shall be returned to the sender.

If you have the number of your consignment, you can verify its status here.

Group of countries

Range 1

Czechia

Range 2

Slovakia

Range 3

Austria

Germany

Hungary

Poland

Range 4

Belgium

France

United Kingdom

Ireland

Italy

Luxembourg

Netherlands

Range 5

Bulgaria

Denmark

Estonia

Spain

Finland

Greece

Croatia

Lithuania

Latvia

Portugal

Romania

Sweden

Slovenia

Range 6

Cyprus

Malta

Range 7

Switzerland

Norway

Personal collection of the goods purchased can be made only by mutual agreement of the Buyer and Seller. The date of collection must be confirmed by both parties at least 3 working days in advance. At the same time, a fee for personal collection must be paid cashless to the Seller’s account. The site for personal collection is located at the headquarters (correspondence address) of the Seller.

Resending the consignment with the goods purchased

In case of resending the consignment returned (not accepted), the Buyer shall be charged with postage, package and insurance fees in the amount corresponding to the double of actual fees based on the Pricelist corresponding to the value of the consignment returned and country of delivery.